Frequently asked questions
Answers about our intake desk, costs, languages, attorney-choice steps, and what happens next.
The Bridge from Injury to Recovery
No. Medrek Group is a multilingual intake and administrative-support company. We listen, organize information you provide, and — only if you affirmatively request attorney assistance — may show you independent participating law firms from which you may choose.
Talking to Medrek Group is free. You do not pay Medrek Group for the intake or attorney-choice service. Participating law firms may pay Medrek Group fixed fees for documented intake work — not based on retention, recovery, or legal fees.
Basic contact information, what happened, where and when, and any injuries you choose to describe. If you have a police report or insurance details, you may share them — we'll help organize what you provide.
A specialist usually follows up within one business day. Medrek Group is not an emergency or medical-triage service — call 911 for a medical emergency.
English, Spanish, Arabic, French, Amharic, Tigrigna, and Oromo. If you'd like to speak another language, tell us — we'll do our best to find an interpreter.
No. Medrek Group does not provide medical advice, treatment, or healthcare referrals. Call 911 for a medical emergency.
We provide multilingual intake, insurance-claim education, document organization, and administrative support. If you request attorney assistance, Medrek Group may show you independent participating law firms from which you may choose.